Engineering Resource Planner

30k-40k dependent on experience & skill-set

West Midlands (office based, drivers with own vehicles only please)

Monday – Friday 8.30-5pm (with flexibility)

If you're the person who keeps a team of field engineers moving, knows how to juggle changing priorities without dropping the ball, and genuinely enjoys bringing order to a fast-paced operation, this could be exactly what you're looking for.

We're recruiting on behalf of a rapidly growing engineering business looking to appoint an experienced Engineering Resource Planner to become the backbone of their national service operation.

This isn't a customer service role.

We're looking for someone who has solid experience scheduling engineers across multiple locations, understands geographical planning, and can confidently manage a busy workload where priorities can change by the hour.

You'll be coordinating a nationwide team of 20+ engineers, ensuring they are deployed efficiently while also taking ownership of fleet compliance, training records and operational processes.

Around 60% of your role will focus on engineer scheduling , making this the key requirement. The remaining time will involve compliance, systems administration and continuous improvement projects, making it a varied and highly influential position.

The Role

You'll be responsible for:

• Planning and coordinating the diaries of a national team of engineers
• Maximising engineer utilisation whilst responding to reactive call-outs and planned work
• Managing fleet administration including MOTs, servicing, road compliance and vehicle records
• Owning engineer training matrices, ensuring qualifications and certifications remain current
• Supporting ISO 9001 compliance and maintaining accurate operational documentation
• Producing reports, analysing data and improving internal processes
• Working with modern systems, spreadsheets and operational software to improve efficiency
• Building strong relationships with engineers, suppliers and internal teams to keep everything running smoothly

About You

You'll already have experience in a role where engineer scheduling has been a major part of your day.

You'll also have:

• Significant experience scheduling field engineers or service technicians
• Excellent geographical knowledge and route planning ability
• Strong organisational skills with exceptional attention to detail
• Experience managing fleet administration and compliance
• Confidence maintaining training records and compliance documentation
• Good knowledge of ISO 9001 or similar quality management processes
• Advanced IT skills and confidence using spreadsheets and operational systems
• A proactive mindset with the ability to stay calm under pressure and continually reprioritise

Experience within engineering, plant hire, HVAC, utilities, construction, facilities management or another field service environment would be highly advantageous.

What's on Offer

• Salary up to £40,000
• Monday-Friday working hours
• Join an ambitious, growing engineering business investing heavily in technology and operational excellence
• A varied role where you'll genuinely influence how the operation performs
• Long-term career progression as the business continues to expand

If you're someone who thrives on organisation, enjoys solving operational challenges and loves being at the centre of a busy engineering operation, we'd love to hear from you.

Apply today with an up-to-date CV. Shortlisted applicants will be contacted for a confidential discussion.