Reed Business Support are recruiting for a Sales Administrator on behalf of our valued client based in Kings Hill . This Sales Administrator opportunity is ideal for an individual who is confident, proactive, highly organised, and able to thrive in a busy, fast-paced environment.

As the appointed Sales Administrator, you will play a key role in supporting the sales function, ensuring a seamless customer experience from enquiry through to order completion. Working closely with the Sales Director and wider business teams, you will become an integral part of the organisation's continued success.

About the Role

As a Sales Administrator, your responsibilities will include:

• Answering incoming telephone calls and responding to customer emails professionally and efficiently.
• Supporting the sales team with daily order processing and order intake administration.
• Keeping customers informed of product updates, new ranges, and business news.
• Liaising closely with operations and finance teams to ensure excellent customer service and satisfaction.
• Communicating with suppliers to resolve queries and obtain information when required.
• Managing team calendars and coordinating appointments and schedules.
• Taking card payments securely over the telephone.
• Maintaining and updating Excel spreadsheets to ensure accurate and up-to-date records.
• Supporting management with general administrative duties and business support tasks.
• Working closely with the Sales Director, to provide dedicated support for the sales division.
• Maintaining accurate customer records and documentation.
• Providing exceptional customer service and acting as a key point of contact for clients.

About You

The successful candidate will have:

• Previous experience in a Sales Administrator, Customer Service Administrator, Office Administrator, or Business Support position.
• Excellent communication skills, both written and verbal.
• A friendly, professional, and customer-focused approach.
• Strong organisational skills and the ability to prioritise a varied workload.
• Good working knowledge of Microsoft Office, including Excel and Outlook.
• Strong attention to detail and accuracy.
• Confidence when speaking with customers, suppliers, and internal departments.
• The ability to work independently whilst also being a supportive team player.
• Experience within a product-based, manufacturing, interiors, or construction-related business would be advantageous but is not essential.

Benefits

• Competitive salary.
• Monday to Friday working hours with no weekend requirements.
• Modern office environment in the desirable Kings Hill business community.
• Free on-site parking.
• Company pension scheme.
• Generous annual leave entitlement plus bank holidays.
• Ongoing training and development opportunities.
• Clear progression opportunities within a growing business.
• Supportive and collaborative team culture.
• Opportunity to work closely with senior leadership and gain exposure to wider business operations.

If you are interested in this Sales Administrator position, please apply today. Reed Business Support look forward to assisting you with the next step in your career.