PRSO (Private Rent Sector Offer) Officer

• Location: Wembley, HA9 0FJ
• Rate of pay: £23.81 PAYE / £31.35 Umbrella
• Temporary until December 2026
• Hybrid Working
• 3 Positions Available

The Role

We are looking for experienced PRSO Officers (Private Rent Sector Offer) to support households owed a full housing duty by securing suitable private rented accommodation and managing cases through to successful housing outcomes.

Key Responsibilities

• Assess housing needs and suitability of accommodation.
• Make Private Rented Sector Offers (PRSOs) in line with housing legislation.
• Complete affordability and income assessments.
• Manage a caseload of homelessness applications.
• Prepare decision letters and statutory notifications.
• Work closely with landlords, agents and partner organisations.
• Conduct property and customer visits when required.
• Maintain accurate records and case notes.
• Support vulnerable customers and manage complex cases.

About You

• Experience working in homelessness, housing options or a similar housing service.
• Strong knowledge of homelessness legislation and PRSO processes.
• Experience supporting vulnerable customers.
• Excellent communication and case management skills.
• Able to manage a busy workload and meet deadlines.
• Confident working with internal teams and external partners.

To apply for the PRSO (Private Rent Sector Offer) Officer position, please submit your CV for consideration.