Service Charge Manager
Birmingham
from £45,000 plus Benefits, depending on experience

My client, a leading and award winning property management company with portfolios all over England, Scotland and Wales, are on the lookout for a motivated Service Charge Manager to join their team in Birmingham.

You will oversee a team of up to 4 Service Charge Portfolio Managers, managing accounts and cost estimates for a regional portfolio. You will ensure all team members meet productivity targets and make informed decisions to maintain compliance with legislation.

Duties:

• Manage and support a team of up to 4 Service Charge Portfolio Managers.
• Oversee accurate management of service charge accounts and cost estimates.
• Monitor team performance and ensure accountability to productivity metrics.
• Ensure compliance with relevant legislation and regulations.
• Provide regular reports and collaborate with stakeholders to resolve service charge issues and improve processes.

Requirements:

• 2 years of Experience within a Service Charge position at a managerial level
• Proficiency in using reporting tools (e.g. Excel, BI tools, or any other relevant platforms) to track and manager team performance.
• Strong leadership and team management skills.
• Knowledge of service charge legislation and industry standards.
• Excellent analytical, organisational, and communication skills with the ability to manage multiple priorities.

Hours: Monday to Friday 9am to 5pm, 1 day WFH / week

Benefits:

• 25 days holiday plus Birthday off plus 8 bank holidays
• Healthcare
• Private Medical and Life Insurance
• Pension Contribution
• Employee Assistance Programme
• Study Support
• Discounted Gym Membership

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