Lettings Administrator - Birmingham/Hybrid - £28,000 - £30,000 Per Annum
My client, a family-owned developer and operator of Build to Rent homes are looking for a Lettings Administrator. You'll support leasing teams across the UK in creating a best-in-class customer experience, driving innovation and elevating the resident experience
Responsibilities:
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Tenancy progression for any pending move ins - including referencing checks, serving of documents, issuing contracts, right to rent checks, direct debit set ups and collecting initial rent payments.
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Rent increase administration across all assets, serving S13 notices and system management.
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Super user of sales and PM systems (training will be provided).
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Legislation advisory support for on-site leasing teams - key contact within the business for all teams (training will be provided).
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Auditing as required, to ensure leasing compliance.
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Supporting the Head of Leasing in implementing leasing strategies.
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Contributing to new property onboarding during mobilisations, including data uploads.
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Any other duties as required.
Requirements:
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Strong attention to detail and organisation.
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Experience with MRI/Hubspot an advantage.
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Friendly, professional, and solutions focused.
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Passion for excellent customer service.
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Calm under pressure, with high standards of integrity.
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Excellent communication - both written and verbal.
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Proficient in Microsoft Office
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Able to handle a busy workload and meet deadlines.
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Confident, proactive, and able to work independently
Benefits:
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25 days annual leave + bank holidays
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Workplace pension
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Flexible working options
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Employee benefits platform with discounts
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Wellness support (mental health services, digital GP access)
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Regular team socials
Working Hours:
Monday to Friday 9:00am - 5:30pm, 3 days in the office and 2 WFH, however some weeks 4 days may be required on site
For more information, please contact Anisha on the Business Support team at Dove & Hawk Property recruitment.
02037259835
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