Review, develop and maintain HR policies, procedures and employee documentation, ensuring they reflect current employment legislation and the needs of the business.
Advise managers on appropriate action when handling conduct, performance, attendance and other employee matters.
Support and manage disciplinary, grievance, capability and absence processes, including preparing correspondence, supporting meetings and maintaining accurate records.
Guide managers through fair and consistent decision-making, identifying risks and seeking specialist advice where necessary.
Maintain employment contracts, employee records and other HR documentation, handling personal information confidentially.
Support recruitment, onboarding, probation reviews and leavers' processes.
Monitor sickness absence and support return-to-work discussions and appropriate follow-up.
Identify training needs and help managers develop their people management skills.
Support positive working relationships and act as a point of contact for employee queries.
Undertake occasional site visits to support managers and employees and understand operational requirements.
A recognised HR qualification, ideally CIPD Level 5 or above, or an equivalent relevant qualification or working towards
Previous experience in an HR Manager, HR Adviser or similar generalist role, with responsibility for independently advising managers.
Practical experience handling employee relations matters, including disciplinary, grievance, performance and absence cases.
Sound knowledge of UK employment legislation and HR best practice.
Experience developing and implementing HR policies and procedures.
Strong communication skills, with the ability to explain appropriate actions clearly and confidently.
Excellent organisation, attention to detail and the ability to prioritise within a 16-hour working week.
A professional, approachable manner and sound judgement when handling sensitive information.
Ability to attend the Ramsbottom office and undertake occasional site visits.
Experience within retrofit, construction, building services or a similar operational business.
Experience supporting both office-based employees and site teams.
Experience working in a small or growing business where HR requires a practical, hands-on approach.
