Assistant Manager - Paddington - £30,000 - £32,000 Per Annum

Join a leading name in flexible workspaces, where people are at the heart of everything they do. This award-winning serviced office provider is passionate about creating high-quality, cost-effective work environments for businesses of all sizes. They're equally committed to investing in their teams, offering ongoing development, support, and the chance to grow within a dynamic, fast-paced business. They are now seeking a personable Assistant Manager to assist in providing outstanding service.

Key Responsibilities:

• To assist in the management of the day-to-day running of the business centre
• To carry out billing for all clients, log invoices and charges on our in-house system Yardi
• To process catering orders and meeting room requests made by clients where required
• To deal with customer requests in a prompt and timely manner whether face to face or on the telephone
• To liaise with the building team on matters such as access arrangements, contractor works, permit requests and access passes
• To utilise the building visitor management system to register visitors, new starters and contractors
• To help manage centre access through creating and removing access passes when required
• To liaise with relevant staff to ensure that all queries are responded to within procedural deadlines
• To book various chargeable services for clients such as couriers and taxis
• To issue and ensure receipt of swipe cards, keys, furniture etc to clients when required
• To create and issue welcome packs for new clients
• To ensure that all meeting rooms including management office and vacant offices are tidy, safe and welcoming to all clientele/visitors
• To conduct viewings of the Business Centre to the required standard
• To manage outgoing post, ensuring that it is properly franked and ready for collection daily and route incoming mail to relevant clientele
• To provide cover for the reception as and when required
• To carry out administrative and clerical duties for clients as required including filing, archiving, photocopying, collating, laminating, data entry and preparation of reports and other information
• To support the coordination of business centre events for clients

Requirements:

• 3 years plus customer facing work - Essential
• Experience of working in a SME/small team - Desirable
• 6 months in similar role - Desirable
• Proficient in word and Outlook - Essential
• Excellent telephone communication skills - Essential
• Face-to-Face customer service skills - Essential
• Experience of working with minimum supervision - Desirable
• Front of house management skills - Desirable
• To understand the principles of Health and Safety and Security procedures

Benefits:

• Paid day off for your birthday
• Can carry your leave or buy and sell your leave
• Multiple health care schemes (from dental, life insurance and eye care!)
• Onsite gym
• Social events paid by the company

Working Hours: Monday to Friday 8 working hours per day between 8:00am-5:00pm or 9:00am-6:00pm on a rotation basis - Office-based

For more information, please contact Anisha on the Business Support team at Dove & Hawk Property recruitment.
02037259835

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