Assistant Property Manager (Build to Rent) - Stratford - £30,000 per annum

My client, a successful high-end developer are seeking an ambitious Assistant Property Manager to join their stunning development in Stratford. In this role you will be directly support the Build to Rent team and support day-to-day management of a residential development comprising circa 200 luxury apartments.

This is an excellent opportunity for someone with previous residential property experience who enjoys working in a fast-paced, resident-focused environment. You will play a key role in managing resident queries, coordinating the in-house maintenance team, overseeing apartment turnarounds and ensuring maintenance requests are prioritised and resolved efficiently.

The successful candidate will be confident dealing with residents, comfortable managing competing priorities and quick to learn new systems and processes. This is a systems-driven environment, so strong organisational skills, initiative and problem-solving abilities are essential.

Start date is immediate, will consider candidates with a maximum two-week notice period.

Key Responsibilities

• Support the day-to-day management of the residential development, ensuring a high standard of resident service
• Act as a key point of contact for residents, handling queries and resolving issues proactively
• Monitor and manage the FixedFlow maintenance reporting system, ensuring jobs are logged, prioritised and progressed efficiently
• Coordinate the in-house maintenance team, including maintenance managers, engineers, painters, concierge, housekeeping and security
• Manage apartment turnarounds and voids, ensuring properties are ready in line with scheduled move-in dates
• Support deposit management processes, with training provided where required
• Maintain accurate records and update property management systems
• Conduct Short Let inspections
• Use Excel to manage information, monitor progress and support day-to-day reporting
• Work closely with the wider property management team to ensure the smooth running of the development

Skills and Experience Required:

• Previous residential property management or lettings experience, BTR experience would be advantageous
• Strong customer service skills and enjoys building relationships with residents.
• Proactive, personable and confident handling queries and resolving problems.
• Excellent organisational skills and can prioritise a varied workload effectively.
• Adaptable, a quick learner and comfortable picking up new systems and processes.
• Is proficient in Excel.
• Experience using FixedFlow or similar maintenance reporting systems (desirable).
• Experience with MRI Cube (advantageous but not essential).

Salary: £30,000 per annum
Hours: Monday to Friday 9am to 5:30pm
Start Date: Immediate, will consider candidates with a maximum two-week notice period

For more information, please contact Megan on the Business Support team at Dove & Hawk Property Recruitment.
020 8059 7472

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