Estates Helpdesk Support
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Annual Salary:
£30,305 - £34,797
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Location:
Sydenham, London
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Job Type:
Full-time
Our client are a well-established charitable organisation, searching for a reliable Estates Administrator to support at their Sydenham site. You will play a key role in supporting various departments to meet the needs of the community services. This position offers a varied role within a busy team, serving patients, visitors, and staff, and is ideal for someone with a strong background in facilities management, particularly within a healthcare setting.
Day-to-day of the role:
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Administer the Maintenance Help Desk, monitor new jobs logged by users, and prepare reports on usage and performance.
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Manage the Planned Preventative Maintenance system using spreadsheets and bespoke computerised maintenance management software.
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Oversee the water management and Door Security Access Systems, ensuring compliance and efficiency.
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Manage DSE Assessments and follow up on actions, including purchasing or referring assessments as needed.
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Handle the ‘Facilities’ email account, responding to emails or forwarding them to appropriate team members.
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Coordinate with contractors for service visits and manage bookings with the Facilities Manager or Head of Estates & Site Services.
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Order equipment, materials, and spares for the Estates function and maintain financial records in coordination with the Finance department.
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Conduct periodic checks and maintenance of first aid kits, PMV pocket masks, eye wash stations, and ensure calibration of team instruments.
Required Skills & Qualifications:
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Proven track record working within a busy Facilities team, ideally in a healthcare setting.
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Good level of general education (minimum of 5 GCSEs or equivalent including English and Maths).
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Excellent computer literacy skills and ability to use facilities management software.
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Strong organisational and time management skills, with the ability to work under pressure.
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Excellent interpersonal skills, with the ability to communicate effectively both verbally and in writing.
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A positive, proactive approach and the ability to work both independently and as part of a team.
Benefits:
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Competitive salary and benefits package.
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Opportunities for professional development and continuous learning.
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Supportive team environment focused on staff wellness and work-life balance.
To apply for the position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
