Receiving and investigating complaints and incidents of Anti Social Behaviour or other tenancy condition breaches
Completing fire safety audits
attending meetings, case conferences, working parties, court hearings, tenancy review hearings and evictions as directed
Supporting tenants with vulnerabilities
Attending child protection conferences
Recovery of rent arrears and maximisation of rental and other income for all council services
Minimum Requirements for Housing Officer
Previous experience required
Previous experience using NEC database (advantageous)
Strong written and verbal communication skills
Excellent organisational skills
Possess detailed knowledge and understanding of Housing Management
Ability to prioritise own workload
Self-motivated and able to work on own initiative
Ability to deal with stressful and emotional situations
Pay rate:
£16.26 - £17.51 per hour
Working hours:
Full time:
Monday - Friday
09:00 - 17:00
Part time:
18 hours per week between
Monday - Friday
09:00 - 17:00
This job is commutable from the following areas, Stoke on Trent, Newcastle, Hanley, Bentilee, Bucknall, Tunstall, Burslem, Cobridge, Trentham Lakes, Longton, Meir,
If you believe that your skills and experience match what we are looking for please call our office on or submit your CV by clicking "Apply Now" and we will be in touch immediately.
