Maintenance Support Specialist

• Annual Salary : £42000 to £49000
• Location : [Mobile across Berkshire
• Job Type : Full-time,

Join our Clients team as a Maintenance Surveyor where you will play a crucial role in the investigation, identification, diagnosis, and resolution of day-to-day general maintenance issues. Reporting directly to the Operations Manager, you will provide essential technical support across your locality, ensuring efficient and effective maintenance services.

Day-to-day of the role:

• Own the day-to-day technical support for your locality, facilitating the work of in-house trades delivery teams and external contractors to ensure issues are resolved at the first visit.
• Conduct inspections as needed before, during, and after repairs to ensure compliance with standards.
• Provide detailed specifications, including scope of works, quantities, budgeted costs, and timescales to resolve maintenance issues effectively.
• Ensure that all works are completed safely, to the required standards and specifications, and to a high level of customer satisfaction.
• Maintain high-quality data within the property systems and ensure a detailed local knowledge of customer, asset, and investment needs.
• Continuously develop personal and professional capabilities to keep knowledge up-to-date and relevant to the role.

Required Skills & Qualifications:

• Up-to-date knowledge of technical, statutory, regulatory, and legislative requirements related to maintenance service delivery, including damp and mould and Awaabs Law.
• Ability to prepare and interpret specifications and schedules of work using bespoke or national/published Schedules of Rates/Works.
• Proficient in planning, tracking, and forecasting the safe delivery of customer-focused services, works, and expenditure within agreed timescales and budgets.
• Strong commercial acumen and knowledge of relevant health, safety, and environmental legislation with a focus on compliance.
• Proficient use of IT Systems, including Microsoft Office Suite with intermediate Excel skills.
• Willingness to travel within the locality, access to a car, and possession of a full UK driving licence.

Benefits:

• 25 Days Holiday + Bank Holidays, with an extra day every year up to 30 days.
• Option to buy or sell holiday as part of our flexible benefits package.
• 3 additional wellbeing days and 2 paid volunteering days.
• Generous matched pension scheme up to 12% and life cover at 4x salary.
• Enhanced maternity/paternity/adoption pay.
• Options for private medical insurance, dental insurance, and critical illness cover.
• Wellbeing discounts, including gym memberships and access to a 24/7 virtual GP service.