Service Manager (Responsive)

Portsmouth, Gosport, Basingstoke - mobile working

Temp initially 3 months

£35-45 per hour

Our client a large housing association is looking for a Service Manager to manage and support an area-based operational team in the delivery of a quality Responsive Repairs service.

• Manage an area-based team of operatives to deliver a great responsive repairs service in the most efficient way.
• Support and develop a team of operatives to ensure that the customers receive a quality and professional service
• Manage operative productivity within the area by periodic assessment of time attending appointments compared to schedule and visiting sites to review the quality of work completed.
• Manage subcontractors' within the area to ensure performance is at a high standard and compliant with financial and non-financial contractual arrangements.
• Work collaboratively with Asset Management & Customer Services teams to support our joint operating plan.
• Undertake audits of work to monitor Health & Safety, quality of work and materials including pre and post inspections.
• Provide timely and regular H&S updates and business information to operatives and test the understanding of information provided.

You will need the below:

• Up to date knowledge of building construction, maintenance, repairs and safety legislation.
• Experience of leading, managing, developing and motivating teams.
• Up to date knowledge of housing sector best practice and relevant legislation.
• Knowledge and experience of subcontractor management
• Experience of successfully delivering an excellent customer-focussed repair
• Excellent oral and written communications.

Please click 'apply now' or contact me for more information

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