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Job Type: Temporary (3-month initial contract)
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Location: Nottingham (Hybrid working - 3 days office, 2 days home)
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Salary: up to £19.83 PAYE OR up to £26.07 Umbrella per hour
We are seeking two proactive Housing Patch Managers for a temporary role with the potential for extension. Ideal candidates will have a robust background in housing management and be adept at handling a variety of community-related challenges. This role is perfect for those who are committed to delivering exceptional service and making a positive impact within the housing sector.
Day to day of the role:
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Undertake tenancy and site visits to ensure adherence to housing standards and policies.
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Manage anti-social behaviour cases, including attending and contributing to multi-agency meetings.
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Conduct joint visits with partner agencies, including social care and the police, to address complex cases.
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Handle a variety of inquiries through emails and telephone calls regarding tenancy and estate matters.
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Maintain a high level of customer service, providing support and advice to residents.
Required Skills & Qualifications:
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At least 2 years of experience in a housing management team within a local authority or Housing Association.
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Comprehensive knowledge of housing management functions including tenancy management, ASB, safeguarding, rents, multi-agency working, and estate work.
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Proficiency in Microsoft Office packages including Excel, Word, Outlook, and Microsoft Teams.
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Desirable: Familiarity with ReAct ASB case management system (not essential).
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Desirable: Familiarity with Northgate/NEC housing management system (not essential).
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Ability to commute to Nottingham and adhere to the hybrid working arrangement.
To apply for this Housing Patch Manager role, please submit your CV or contact me directly on