Are you looking for a new challenge and opportunity to learn? Are you enthusiastic, dynamic and organised? Would you enjoy learning more about the property development and construction sector? We would love to hear from you about joining our friendly team as an Office Administrator, who will be responsible for providing comprehensive administrative support at our beautiful NW6 office! No previous experience in the building industry is required, we will provide you with any required training.

Who are we?

An exciting opportunity to join London’s leading residential design and build company with decades of experience in providing professional home extensions. We have worked to build a reputation as home extension specialists and are committed to providing the highest standards of service. We are proud to say that over 70% of our business comes from recommendations from previous clients.

Why join us?

• Flexible Working: Enjoy the freedom of hybrid working while being part of a dedicated team.
• Collaborative Culture: Work with experienced professionals who are committed to excellence and innovation in the property sector.
• Bi-annual Staff Events: Socialise with the wider team.

The role:

You will be directly assisting one of our Managing Directors with the sales processes and providing support to our Office Manager. This position is crucial in ensuring the smooth operation of our office and supporting the sales department in their day-to-day activities.

• Support the Office Manager in handling telephone enquiries
• First point of contact responding to enquiries via email and the website
• Contact prospective customer to qualify suitable leads
• Coordinate and schedule sales appointments for Sales Managing Director in an effective manner
• Assist the Office Manager to draft, distribute, verify and file contracts
• Answer sales queries, providing clarification about services and products
• Work with the Sales Managing Director to amend quotes and to create accurate project briefs
• Co-ordinate site facilities for new projects
• Create new records with our Client Relationship Management system
• Maintain organised and well documented electronic records

You will have:

• Minimum 3 years' experience in administration
• GCSEs in English & Maths, grade B or above
• Proficient in Microsoft Excel and Word
• Good telephone manner
• Ability to work in a fast-paced environment with a high degree of accuracy
• Strong written & verbal communication skills
• Proactive with excellent organisation and priotisation skills
• Competent & reliable
• Confident in dealing with people from all backgrounds
• CRM knowledge preferred
• Own space/desk to work from home

What you can expect from us:

Location: Hybrid role - 3 days in our NW6 office and 2 days at home, based on requirements.

Salary: £26,000 - £30,000 per annum

Holiday: 25 days annual leave (5 held for Christmas closure) plus all national bank holidays

Benefits: Laptop

Interviews to be held on a rolling basis. We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.