Our client is currently seeking a Day Community Support Staff role at a site near North West London

The role is on a 4on 4off basis with the hours of 11am - 11pm

Salary: £26,416 per annum

Main Duties:

• Patrol inspections for buildings, commercial business, car parks and external routes as per prescribed routes and frequency as per your schedule from the Duty Manager / Night Supervisor. A site app is to be used to record all patrols and down loaded to the appropriate drive file. Findings must be emailed to your duty manager / development manager and or admin team
• Completing the patrol inspection reports and providing to office coordinator for review - any urgent issues to be raised immediately to the Estate coordinator / Duty Manager / Night Supervisor
• Responding to noise complaints
• Investigating short let properties online
• Patrolling the development and picking up large litter if seen to keep the site clean and tidy
• Issuing letters to offending apartments reference washing on balcony, door mats in communal parts, etc
• Reporting lease contraventions to duty managers and providing necessary evidence (photo report)
• Answering phone calls and emails in a professional manner
• Weekly inspection of The Spa
• Assisting Concierge when necessary
• Removing dogs from podiums / playgrounds / parks
• Stopping ball games in podiums / playgrounds / parks
• Carrying out parking usage / availability as per Duty Managers / Night Supervisor request
• Putting up and removing notices / letters within communal areas
• Posting of letters / notices / updates / fines / newsletters etc
• Monitoring of learner drivers / dealing with unauthorised learner drivers on development
• Placing and removing traffic bollards / cones as per Duty Managers / Night Supervisor instruction
• To inspect stains and damages of communal areas when reported and send photos and description via site pro app to the duty manager / head of operational support
• During the silent hours changing bin bags in common areas and picking up litter
• Monitoring and reporting of non-permitted vehicles within the undercroft car parks and labeling with illegally parked stickers
• Resetting of emergency door / gate release buttons
• Investigating fire alarms and resetting if appropriate
• Monitoring and reporting of commercial bin usage / misuse
• Attending events eg: Concert in the park and providing support where required
• Aiding and supporting emergency services if called to the development or as directed by Duty Manager / Night Supervisor
• Any other ad hoc duties or reasonable management requests
• Carry out a full and complete investigation of adverse events / criminal issues including CCTV clips and footage to support investigation. This includes witness statements
• CCTV operations and investigations.

The successful candidate must be able to provide excellent references and be willing to undergo full vetting checks.