North London (N20)
£30,000 per annum
Monday - Friday | 9:00am - 5:00pm

An excellent opportunity has arisen for a professional, polished and customer-focused Concierge to join a boutique luxury residential development in North London.

This is a rare Monday-to-Friday position within an exclusive development, offering the opportunity to build strong relationships with residents while delivering an exceptional front-of-house experience in a high-end residential environment.

As the face of the development, you will be responsible for providing a first-class service to residents, visitors and contractors, whilst helping to ensure the smooth day-to-day operation of the building.

• Welcoming residents, visitors and contractors
• Acting as the first point of contact for all enquiries
• Managing parcels, deliveries and key control
• Monitoring CCTV and maintaining building security
• Conducting regular site inspections
• Reporting maintenance, security and health & safety concerns
• Coordinating contractor access and visitor management
• Ensuring communal areas are presented to a high standard
• Maintaining accurate site records, logs and reports
• Delivering a professional and customer-focused resident experience

We're looking for someone who is:

• Professional, polished and well-presented
• Friendly, approachable and service-driven
• Organised, reliable and proactive
• Confident working independently
• Experienced in dealing with residents, visitors and contractors
• Comfortable using basic IT systems and maintaining records
• Able to remain calm and professional when handling issues or complaints

• £30,000 annual salary
• 20 days annual leave plus bank holidays
• Company pension scheme
• Monday to Friday working pattern
• On-site parking available
• Supportive and professional working environment
• Opportunity to work within a prestigious luxury residential development

If you are passionate about customer service and enjoy creating a safe, welcoming and professional environment, we'd love to hear from you.

Please note, due to the nature of the role, we will only be considering candidates with previous Concierge, Front of House, Reception, Guest Services or similar customer-facing experience gained within residential developments, hotels, serviced apartments, Build-to-Rent developments or comparable high-end environments.