Operations Manager/Administrator

• Job Type: Permanent
• Location: Kingsteignton, TQ12
• Salary: £28,000 - £30,000 per annum
• Working Hours: Monday to Friday, 8:30am to 5:00pm (flexibility required to cover phones)

Join a professional and friendly local company with a strong reputation for service delivery in the hot tub industry. We are seeking an Operations Manager/ Administrator to oversee our installation teams, manage service work scheduling, and ensure excellence in stock control and customer service.

Day-to-Day of the Role:

• Manage and lead installation teams, ensuring efficient scheduling and high-quality service delivery.
• Oversee stock control processes and ensure compliance with health and safety regulations.
• Coordinate service work and installations, including site visits across the country.
• Maintain a strong focus on customer service, resolving issues promptly and maintaining high satisfaction levels.
• Work closely with directors to relieve day-to-day operational responsibilities and contribute to strategic planning.

Required Skills & Qualifications:

• Understanding of building/construction practices.
• Knowledge of health & safety compliance.
• Proven project management skills.
• Experience in stock control management.
• Strong leadership and team motivation skills.
• Excellent customer service and time management abilities.
• A proactive, results-driven approach with a commitment to quality.
• Ability to solve problems effectively and handle issues as they arise.

Benefits:

• Permanent position within an established local business.
• Bonus scheme.
• Professional and friendly working environment.
• Opportunity to lead and develop teams.
• Responsibility across multiple operational areas.
• 28 days annual leave including bank holidays.

Company Highlights:

• Strong company reputation for customer service and quality.
• Varied role with responsibilities in operations, installations, customer service, and stock control.
• Office and workshop facilities based in Kingsteignton.

If you are interested please contact George From Reed Recruitment Devon and Cornwall or apply now.