Reactive Drainage Engineer
Metrorod North East
To cover Newcastle area
Full time permanent
Salary £32,240 to £34,320 + on call, overtime and bonus

Metro Rod work with the likes of Tesco, Marks and Spencer, Mitie, Clarion, Axa, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands.

Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance and we’ll bring the same high standards of service to tackle your drain blockage.

Within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one-stop shop for keeping water and waste flowing.

The role itself will provide a wide range of emergency and contracted services to both commercial and domestic customers centralised around our local centre here in Cramlington.

What’s involved?

• Carry out a range of services associated with our emergency services offering, cleaning, clearance, repair, installation and maintenance of our customer’s assets new and old
• Deliver a high standard of customer service and technical expertise
• Operate in accordance with H&S and Quality procedures
• Maintain a high standard of company service, vehicles and equipment
• Accurately record completed work details via internal and client systems
• Communicate effectively to ensure an excellent service is provided at all times
• Have a positive and helpful can-do attitude
• Cover normal working hours and “on call” out-of-hours on a rota basis and have a flexible attitude to covering emergency situations when called upon outside of the these periods
• Qualifications, HPWJ, Confined Spaces, Street-works including a CSCS card (any / all would be advantageous but are not essential as full training is on offer)
• Hold a full driving licence

What do we look for?

Suitable candidates will be able to display a great working attitude together with skills pertaining to the clearance, cleaning and repair of both internal small bore and external drainage systems.

Candidates will be considered suitable if they reside within Northumberland, Newcastle, Sunderland and Durham or the surrounding areas (postcodes of NE, SR, DH) or live within very close proximity in order to meet the quality of our service and demands of this role.

• Experience in commercial & domestic Drainage is essential
• Experience in drain cleaning, drain repairs, patch lining
• Drainage tickets including HPWJ, Confined spaces and CSCS
• Have experience with CCTV Surveys and Lining an advantage
• Will have a positive, flexible, can-do attitude
• Want to be part of an exciting, growing and progressive business with an increasingly formidable brand presence
• Be willing to work occasional / unsociable hours
• Hold a full UK driving licence
• Must live in the Newcastle area

The Benefits…

• Ability to work in a positive local team environment
• Scope to develop your own skills within a multi-service offering business
• Attractive retaining salary
• Company provided VanPack, equipment, training, uniform, phone, fuel and Screwfix card
• Structured approach to your training and development
• Life Assurance & Company Pension.