Account Manager

Outskirts of Colchester

£30,000 + salary review upon successful completion of probation

Hybrid Working Available

Due to continued growth, our client — a well-established and highly respected business within the construction and engineering sector — is looking to recruit an Account Manager to join their supportive and collaborative team.

This is a fantastic opportunity for someone with strong customer service and relationship management experience who enjoys working in a fast-paced environment and building long-term client partnerships.

The Role

As an Account Manager, you will be responsible for managing a portfolio of client accounts, ensuring a high level of service is delivered at all times. You will act as a key point of contact for customers, contractors, and external stakeholders, helping to coordinate projects, resolve queries, and maintain accurate records and reporting.

The position would suit someone who is highly organised, proactive, and confident managing multiple priorities while maintaining excellent attention to detail.

Key Responsibilities

• Managing day-to-day client relationships and providing exceptional customer service
• Responding to client enquiries and resolving issues in a timely manner
• Coordinating and tracking ongoing projects and works
• Maintaining accurate records, reports, and documentation
• Liaising with contractors, suppliers, and external stakeholders
• Reviewing documentation, quotations, invoices, and compliance-related information
• Producing client reports and updates
• Supporting the wider team with administrative and operational tasks
• Attending meetings and training sessions when required

What We’re Looking For

• Previous experience within an Account Management, Customer Service, or Coordination role
• Strong communication and interpersonal skills
• Excellent organisational skills with the ability to prioritise workload effectively
• High attention to detail
• Confident using Microsoft Office packages including Excel and Outlook
• A proactive and positive approach to work
• Experience within construction, engineering, facilities, property, or technical sectors would be advantageous

What’s on Offer

• Salary of £30,000 with increase upon successful completion of probation
• Hybrid working
• Free onsite parking
• 25 days holiday plus bank holidays
• Friendly and supportive working environment
• Opportunity to join a growing and stable business with long-term career prospects

If you are looking for a varied and rewarding Account Management opportunity within a growing organisation, we would love to hear from you.