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Helpdesk Administrator

Full job description

Description and requirements

At Skanska, we're shaping the way we live, work and connect. As one of the world's largest construction and development companies, we work together with customers, communities and partners to shape a better society.

You will be working in the Building Services OU based in Kent in where we are responsible for creating healthy workplaces, comfortable homes and efficient facilities that improve people's lives. Through collaboration and innovation, we deliver high-quality solutions that make a lasting, positive impact for people and communities.

We are currently looking for a Helpdesk Administrator who will join us on a 12 month fixed term contract and contribute to the effective and efficient operation of the onsite Help Desk and provide administrative, operational and commercial support as required on the Kent County Council Contract.

As the Helpdesk Administrator, you will:

  • Take reasonable care of the health and safety of yourself and of the other people who may be affected by your actions and omissions at work.
  • To proactively liaise with Technical Staff, Supervisors, Managers and Building Users (as appropriate) to ensure accurate, relevant and timely communication is maintained at all times.
  • To provide accurate data to generate detailed monthly reports from the CAFM system for incorporation into the Skanska client Monthly report.
  • To provide administrative support to Supervisory and Management staff across the contract, including but not limited to the following functions H&S, Maintenance, Projects, Finance, Quality and

    Compliance.
  • To provide accurate data to generate detailed monthly reports from the CAFM system for incorporation into the Skanska client Monthly report.
  • To monitor and manage outstanding job sheets and produce backlog reports to ensure the CAFM system is up to date at all times.

We are looking for:

  • Evidence of working in a role requiring data input.
  • Evidence of contributing to success of a team and flexible approach to work tasks.
  • Evidence of Multi-tasking, team player and willingness to learn.
  • Passion for delivering excellent customer service.
  • Previous experience of using an accountancy system is desirable.

What we offer:

  • 24/7 digital GP service for you and your family
  • Financial wellbeing and employee assistance
  • Professional development
  • Enhanced family benefits (including maternity, paternity,dependants and parental bereavement leave)

Inclusion and Diversity

We thrive through embracing differences as we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it The Skanska Way.

Flexible working

Where possible, we offer a range of flexible working options, and we would be happy to discuss this at the application stage if this is something you'd like to explore.

Reasonable adjustments

We want you to feel confident and supported throughout every stage of our recruitment process. If you need any adjustments to help you during your application, please contact us at or call - Option 5 & 1.

Closing date

We encourage you to apply as early as possible, as the closing date may be subject to change.

If this role would be of interest, please click apply and join our team of 27,000 problem solvers and creative thinkers, where knowledge is our greatest creation. We share, listen and support your success - every step of the way.


Source: https://www.reed.co.uk

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