If you are a Senior Account Handler who wants to stay close to clients, work within a more credible broking setup and handle business with enough variety to keep the role interesting, this should be worth your attention. This London-based opportunity would suit someone who is comfortable managing commercial insurance accounts, supporting renewals properly and acting as the dependable link between client, insurer and the wider broking team.

The attraction here is the balance. You get the backing of an established London insurance platform with real insurer access and a strong presence in the corporate and SME market, but the role itself is still grounded in day-to-day client servicing, relationship support and the quality of your handling. For the right person, that makes it a sensible move if you want more substance behind you without losing the part of the job you actually enjoy.

The opportunity

This is a Senior Account Handler role in London, suited to someone who already understands the pace and detail involved in commercial insurance and wants to operate in a business with a stronger market proposition. The wider broking platform is a Chartered insurance broker and a registered Lloyd's broker, with a stated focus on the UK corporate and SME market, which should give the role more weight than a standard handling move.

The London base also adds something useful. The business operates from Great Tower Street in the City, and its London proposition includes experience around areas such as property portfolios and construction projects, which points to a role with enough technical breadth to appeal to someone who enjoys handling more involved client work rather than repetitive processing.

What the role involves

• You will support the servicing of commercial insurance clients from the London office, handling renewals, mid-term adjustments, insurer negotiations, quotations and general account administration. The role is likely to involve close coordination with Account Executives and internal broking colleagues, making sure business is placed accurately, documentation is in order and clients receive a high standard of day-to-day service.
• This is not a role where you are hidden away from the client. It should suit someone who is comfortable speaking with clients and insurers directly, managing competing priorities and taking responsibility for the quality of their work. If you already know how much a strong Senior Account Handler can influence client retention and team performance, you should see the value in that here.

Key responsibilities

• Manage and service a portfolio of commercial insurance clients
• Handle renewals, mid-term adjustments, quotations and general account administration
• Liaise with insurers and underwriters to obtain terms and keep business progressing
• Prepare accurate documentation and maintain policy records to a high standard
• Support Account Executives with client servicing and renewal strategy
• Help maintain strong retention through responsive and dependable day-to-day handling
• Contribute to a broking environment where service quality and accuracy still matter

Who this role could suit

• A Senior Account Handler already working in commercial insurance
• An experienced Account Handler ready to step into a broader or more visible senior role
• Someone comfortable handling SME and wider commercial clients across multiple classes of business
• A broker who values detail, responsiveness and doing the job properly
• An insurance professional based in or within reach of London
• Someone looking for a better platform, stronger market backing and room to develop

If you are a Senior Account Handler in London and want a role with a solid salary band, stronger market backing and a better-quality commercial insurance proposition behind it, it would be worth having a conversation. Any approach will be handled in confidence.