Engineering Manager - Building Services

Based in City of London.

Salary £50-£55K PA

Reports to Account Manager

Direct reports - 8 Engineers, mix of continental shift 4 on 4 off days.

Working within a High performing team in one of London’s most prestigious towers the Engineering Manager is responsible for the safe, efficient, and compliant operation of all engineering services within a multi tenanted corporate building. This role leads a team of 8 engineers and oversees the delivery of planned maintenance and reactive works , ensuring high standards of service delivery and client satisfaction in line with the expectation of a high-profile building.

Key Responsibilities

Team Leadership & Management

* Line manage, lead, and develop a team of 8 engineers, ensuring effective coverage across all shifts.

* Conduct beginning, mid-year and year end performance reviews, appraisals, and training plans.

* Promote a strong safety culture and ensure compliance with all health & safety regulations.

* Manage staffing levels, shift rotas, and absence/holiday planning.

* Act as the primary escalation point for engineering issues.

Operations & Maintenance

* Oversee all planned preventative maintenance (PPM) and reactive maintenance activities ensuring a KPI of over 95% is upheld.

* Ensure all statutory compliance requirements are met (e.g., HVAC, electrical, water hygiene).

* Monitor system performance and implement improvements to optimise efficiency and reliability.

* Ensure accurate and timely completion of maintenance records and documentation.

Small Works

* Manage and deliver small works from scope through to completion.

* Prepare cost estimates, proposals, and timelines for minor engineering works.

* Coordinate subcontractors and ensure works are completed to required standards.

* Ensure minimal disruption to building occupants during work delivery.

Client & Stakeholder Management

* support the Account managers as main engineering point of contact for the client.

* Provide regular updates on performance, issues, and ongoing works.

* Build strong working relationships with internal and external stakeholders.

* Attend client meetings and contribute to service improvement plans.

Compliance & Risk Management

* Ensure all engineering activities comply with statutory regulations and company policies.

* Maintain up-to-date risk assessments and method statements (RAMS).

* Lead audits and inspections, addressing any non-conformances promptly.

* Manage permit-to-work systems and ensure safe systems of work are followed.

Financial & Commercial Control

* Assist the Account managers with engineering budgets, including labour, materials, and subcontractors ensuring works are completed within budget and achieve correct margins.

* Identify cost-saving opportunities without compromising service quality.

Qualifications & Experience

* Recognised engineering qualification (e.g., HNC/HND/Degree in Mechanical, Electrical, or Building Services Engineering NVQ Level 3 or City & Guilds equivalent).

* Proven experience in a Facilities Management environment, ideally within a corporate/commercial setting.

* Previous experience managing engineering teams in a shift-based environment.

* Strong knowledge of building systems (HVAC, electrical, BMS, etc.).

* Experience managing small works or minor projects.

* Good understanding of statutory compliance and health & safety regulations.

Skills & Competencies

* Strong leadership and people management skills.

* Excellent communication and stakeholder engagement abilities.

* Organised with strong planning and prioritisation skills.

* Commercial awareness and budget management capability.

* Problem-solving mindset with a proactive approach.

* Competent in CAFM systems and Microsoft Office.

Key Performance Indicators (KPIs)

* Compliance adherence (statutory and internal).

* PPM completion rates.

* Reactive response and resolution times.

* Client satisfaction scores.

* Budget performance.

* Team performance and engagement.

Working Hours

* Monday to Friday, 8am – 5pm with flexibility required to support shift operations and respond to emergencies.

* Compulsory attendance of the annual black building test typically over the May bank holiday (3 days)

Additional Requirements

* Proactive can-do attitude with the ability to carry out engineering works “on the tools” where required

* Commitment to continuous professional development.

* Flexibility to attend other sites within London and the Southeast as and when required to mee the needs of the business