Job Title: Internal Sales Representative

Location: Lichfield
Contract Type: Permanent
Salary: £29,000 - £30,000 per annum + 5% annual bonus

Are you ready to kickstart your career in the steel industry? Our client is on the lookout for a dynamic Internal Sales Representative to join their vibrant team in Lichfield! If you have experience in the construction sector and a passion for sales, this could be the perfect opportunity for you!

About the Role:

As an Internal Sales Representative, you'll play a crucial role in supporting the Commercial Team's efforts by acting as a primary contact for our valued customers. Your responsibilities will include:

Accountabilities

Act as a point of contact for customers to develop and maintain positive relationships

Respond to quotation requests from potential and existing customers

• Deal with customer queries by providing answers with technical confidence and product knowledge
• Respond to, or escalate, queries regarding sales processing, invoices and credit notes to ensure customer satisfaction
• Follow up live quotations and negotiate within limitations
• Process sales orders in a timely manner to ensure delivery to customers' requirements

Provide administrative assistance to the Sales team

• Resolve Purchase Ledger invoice queries
• Ensure the continuous process of general administrative duties
• Obtain proof of delivery notes from third party suppliers
• Support the activities of the External Sales Representatives by providing information or administrative assistance as required

Acquire and maintain a thorough understanding of the market position for the company's products and services

• To continually develop an in depth knowledge of the group's products and services
• To evaluate the strengths and weaknesses of the main competitors in the industry and recommend strategies to maintain the group's position relative to the competition
• Identifying opportunities for added value projects

Technical Competencies

Pricing Systems, Therfore, SAP and Customer Portal - Desirable but not essential CRM, Excel, Word and outlook - Required

What You'll Bring:

• Experience in the construction industry, preferably with ground workers, civils contractors, or frame contractors - A strong advantage
• A proactive approach and excellent communication skills.
• A knack for problem-solving and negotiation.
• Familiarity with pricing systems, CRM, SAP, Excel, Word, Outlook, and customer portals is a plus.

What We Offer:

• A competitive salary of up to £30,000 per annum, depending on experience.
• A 5% annual bonus based on company performance, financial results, and team objectives.
• A full-time working pattern of 37.5 hours per week (Monday to Friday, 8:30 am to 4:30 pm).
• Flexibility to work from home on Mondays and/or Fridays after your training period.
• A generous 34 days of paid leave, including bank holidays.
• Pension scheme with auto-enrollment at 4%, matched by the company up to 5%.
• Life cover at three times your basic salary.
• Access to the Westfield Health cash plan.
• Additional perks like an annual Cycle to Work scheme, Christmas Saving scheme, and Purchase Leave scheme.
• Once training period is completed, there may also be the option to work from home on a Monday and/or Friday

Why Join Us?

By becoming part of our client's team, you'll enjoy a supportive and innovative environment where your contributions are valued. We're committed to your growth and success, offering a pathway to develop your skills and advance your career in the thriving steel industry!

Ready to Apply?

If you're excited about the opportunity to make a difference in a growing company, we want to hear from you! To apply, please submit your CV along with a cover letter outlining your relevant experience.

Join us in shaping the future of the steel industry! Your journey starts here!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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