Blended/ Hybrid work – Home & Office | Senior Leadership Team

Our client is looking for an experienced operations leader to head up its Direct Labour / Repairs offering, driving high-quality repairs, damp and mould works, and an outstanding resident experience.

The Role

You'll lead the day-to-day delivery of responsive repairs, ensuring safety, compliance and value for money while building a high-performing, customer-focused team.

What You'll Do

• Lead service operational delivery of housing repairs and damp and mould works across
• Drive performance, KPIs and continuous improvement across direct labour teams
• Own budgets, resourcing and value-for-money outcomes
• Champion an excellent, top-quartile resident experience
• Build strong relationships with stakeholders, contractors and the Board
• Create a first-class service repairs function

What You'll Bring

• Significant experience leading / developing commercial repairs, maintenance or direct labour operations
• Strong technical, financial and people-leadership skills
• Sound knowledge of H&S, CDM and regulatory requirements
• A full driving licence and flexibility to travel

Why Apply

This is a high-impact leadership role with real influence over service strategy, offering the chance to shape a growing DL function and make a tangible difference to residents' homes.