Role Purpose

To supervise and coordinate specialist cleaning operations, ensuring high standards of service delivery through effective supervision of staff, equipment, and resources. The role requires hands-on involvement in industrial cleaning activities alongside supervisory responsibilities.

Key Responsibilities

• Supervise day-to-day specialist and industrial cleaning activities
• Allocate labour and equipment efficiently to meet operational requirements
• Ensure all work is completed to agreed specifications, deadlines, and quality standards
• Supervise, motivate, and support cleaning operatives
• Supervise the allocation, maintenance, and safe use of specialist cleaning equipment whilst on site
• Ensure all equipment is fit for purpose and compliant with relevant regulations
• Ensure full compliance with instructions and risk assessments provided
• Promote a strong safety culture and ensure safe systems of work are followed
• Report accidents, incidents, and near misses and implement any immediate corrective actions
• Act as a point of contact for clients on-site
• Build and maintain positive working environment
• Respond to on-site client queries
• Supervise/undertake specialist and industrial cleaning tasks
• Operate machinery such as floor scrubbers, pressure washers, and other specialist equipment

Person Specification - Essential Criteria

• Proven experience in specialist and/or industrial cleaning
• Demonstrable experience supervising or managing cleaning teams
• Experience in resource planning and equipment allocation
• Full clean-ish UK Driving Licence (manual)

Knowledge & Skills

• Experience working with risk assessments and method statements (RAMS)
• Strong organisational and problem-solving skills
• Good communication and leadership abilities
• Competence in using cleaning machinery and specialist equipment

Desirable Criteria

• Valid CSCS Card
• IPAF Qualification
• First Aid qualification

Personal Attributes

• Proactive and hands-on approach
• Reliable and flexible, with willingness to travel
• High attention to detail and commitment to quality
• Strong leadership presence and ability to motivate teams
• Professional and customer-focused