Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: property, corporate services, litigation and private client advisory.
Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 5th best law firm to work at in 2024.
With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 40% of our partnership.
Purpose of job (location: Ipswich, Cambridge, Norwich or Chelmsford)
Reporting into the Head of Operations, the Estates and Infrastructure Manager will lead the Estates team and manage the buildings, infrastructure and supporting regulations, PPM and reactive works across a range of hard services.
You will be dealing directly with staff, subcontractors, suppliers and FisCo to deliver a proactive service which supports the contractual KPI’s, SLA’s of the business; supporting and delivering the requirements of hard services contracts, managing the day to day operational provisions and maintenance of integrated services within the Birketts infrastructure and take on responsibilities for Health & Safety, budgeting, procurement and compliance.
With substantial growth plans forecasted in the coming years, the successful candidate will work alongside the Head of Operations to deliverer a class leading service to the business and clients for all 7 locations of the Birketts offices currently including Bristol, Ipswich, Cambridge, Chelmsford, London, Sevenoaks and Norwich.
AccountabilitiesTo formulate, develop and implement systems that will ensure buildings are maintained and operated in accordance with maintenance schedules, current legislation and regulation via FisCo.
Management of subcontracts for various Hard Service disciplines.
Provide technical, professional support and guidance to the Head of Operations
Take ownership and being accountable for the ongoing line-management of Managing Agents.
Health & Safety
Budgeting
Procurement
Statutory and regulatory compliance.
Reactive and planned maintenance.
Project and contract Management Provide support to the Head of Operations and deputise in their absence, together with the Soft Services Manager and their team. Assisting in specific projects and tasks as required.
Assist the Head of Operations with the implementation of ISO accreditation and environmental certification. Responsible for the management, training and personal development of the Property Services team based in Ipswich and Chelmsford, approving holidays and managing holiday cover.
Previous experience and knowledge of Facilities Management (Hard and soft services)
A good knowledge of Health and Safety regulations to ensure the highest levels of Health and Safety are achieved across the business
Broad M&E experience, ideally with a strong building management background
Experience of procurement and management of subcontractors and suppliers
A sound understanding of implementing and operating robust Safe Systems of work to ensure the safe and compliant delivery of Hard Services
Proven experience of managing and developing employees within a business environment and maximising the performance of the team
Commercially aware with budgetary, contract and procurement experience
Organised with the ability to prioritise workloads, meeting SLAs and deadlines
Excellent communication skills both written and verbal, with ability to work with senior management
Competent in use of Microsoft Office software (Word, Excel, Outlook etc) and information databases
Full UK Driving licence as frequent travel to other offices
Cover the Head of Operations during periods of absence
Essential:
Previous experience and knowledge of Facilities Management (Soft and Hard Services)
M&E experience, ideally with supervision of building services contractors
A knowledge of Health and Safety regulations
Full UK Driving licence
Desirable:
Health & Safety Training
Fire Marshal Training.
First Aid Training
At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits:
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