Location : Queen Victoria Hospital East Grinstead , RH19 3DZ , Sussex

Shift Patterns

Full-Time Position:

• Monday to Sunday shift pattern available
• Day shifts: 07:00 - 19:00
• Average: 72 hours per week

Part-Time Position:

• Flexible shifts available (days & nights)
• 12-hour shifts
• Must be flexible to cover both day and night shifts

Key Responsibilities

• Provide a professional and approachable security presence at all times
• Carry out internal and external patrols across the hospital site
• Monitor CCTV systems in compliance with GDPR regulations
• Control access and prevent unauthorised entry
• Respond to alarms, incidents, and emergency situations
• Assist with evacuations and liaise with emergency services when required
• Complete incident reports and maintain accurate records
• Conduct searches where required in line with procedures
• Manage keys, passes, and access control systems
• Support staff, patients, and visitors with guidance and assistance
• Ensure fire exits and safety equipment are maintained and accessible
• Handle disruptive behaviour and escort individuals off-site if necessary

Security Operations & Patrols

• Car Park Patrols: Hourly checks for safety, parking compliance, and hazards
• Perimeter Patrols: Every 2 hours to monitor access points and boundaries
• Internal Patrols (Night): Every 3 hours across wards and restricted areas
• Emergency Response: Immediate response to alarms or incidents

Car Park Duties

• Direct traffic during busy periods
• Maintain clear access for emergency vehicles
• Monitor and report unsafe or illegal parking
• Assist vulnerable or disabled visitors
• Report damage, theft, or maintenance issues

Lock-Up & Unlock Duties

Officers are responsible for securing and opening key areas across the hospital site, including:

• Nightly lock-up of departments, gates, entrances, and restricted zones
• Daily unlocking of access points (typically from 05:30 hrs)
• Ensuring compliance with weekend and Bank Holiday procedures

NFC Patrol Scans Required:

• Night: 21:30 | 23:30 | 03:30 | 06:30
• Day: 09:30 | 11:30 | 15:30 | 19:30

Essential Requirements

• Valid SIA Licence (Door Supervisor or Security Guarding)
• Strong communication and customer service skills
• Ability to remain calm under pressure
• Flexible and reliable approach to shift work
• Ability to work independently and as part of a team
• Physically able to carry out patrol duties

Desirable Skills

• Previous experience in a healthcare or hospital environment
• First Aid qualification
• Experience using CCTV and access control systems

What We Offer

• Competitive rates of pay
• Flexible working patterns
• Opportunity to work in a respected healthcare environment
• Ongoing training and development
• Supportive team environment

Additional Information

This role may involve lone working depending on shift patterns. Security Officers must maintain strict confidentiality and professionalism at all times due to the sensitive nature of the environment.