Senior Manager RIMS

Mumbai or Vadodara (Hybrid: 3 days office / 2 days WFH)
Competitive Salary + Bonus + Benefits

Are you an experienced Veeva Vault RIMS professional who's passionate about data, systems, and regulatory compliance in the pharmaceutical space? Want to join a fast-growing, global pharma company where your work truly impacts patient lives?

Join Pharmanovia - a global pharmaceutical company focused on the lifecycle management of established medicines - and lead the digital transformation of our Regulatory Information Management Systems .

About us:

Pharmanovia is a dynamic and agile international pharmaceutical company with a portfolio of over 20 brands across more than 160 markets. Our mission is to improve patient health globally through the revitalisation of niche, tried-and-trusted medicines.

Our core behaviours are:

• We act decisively but we never compromise on quality.
• We keep our promises and do as we say.
• We value our heritage and foster an entrepreneurial spirit.
• We reinvest in our future - in our products, our brands, and our people.
• We give back to our communities.

Since its inception in 2013, Pharmanovia has grown consistently year on year, focusing on delivering high-quality branded prescription medicines to patients, prescribers, and healthcare providers across the world. Our growth has enabled the company to reinvest in its products, brands, people, and to give back to its communities. A people business with a strong, supportive culture that encourages innovation and entrepreneurial spirit, our team comprises over 300 employees and 29 nationalities, operating from offices in the UK, Denmark, Netherlands, Switzerland, Italy, Spain, Germany, U.A.E., India, China, Australia and Singapore.

We are an agile, committed, and innovative global specialty pharma business and a preferred partner for innovator pharma companies, instigating a paradigm shift in the life cycle management of iconic medicines. We seek to extensively engage with clinical communities to communicate product improvements and prioritise environmental, social, and governance considerations across the business and workforce.

About the Role:

As Senior Manager - Regulatory Information Management Systems , you will manage, configure, and maintain our Veeva Vault RIMS platform to support regulatory publishing and data maintenance across global markets for our Atnahs portfolio.

You'll lead release management, support regulatory operations, ensure data accuracy, train users, and champion continuous improvement. This is a high-impact leadership role in a dynamic, fast-paced environment where technology, compliance, and healthcare intersect.

Key Responsibilities:

Platform Managed Services

• Lead Veeva release management: planning, impact assessments, implementation, testing, documentation, and training.
• Conduct training sessions and demos post-release to ensure smooth end-user adoption.

Incident Management

• Handle day-to-day issue resolution and liaise with Veeva on platform-related issues.
• Propose lean processes to reduce incident tickets by up to 20% through training and trend analysis.
  

Change Management & Internal Releases

• Configure permissible changes including workflows, lifecycle states, security settings, and controlled vocabularies.

Reporting & Dashboards

• Create and update system reports and dashboards based on business needs.
• Proactively identify and highlight data anomalies with attention to detail.
  

Access Management

• Manage access rights aligned with data governance and compliance frameworks.

User Adoption & Support

• Drive adoption of RIMS functionality through checklists, work instructions, and direct support.

Training & Development

• Conduct monthly training and on-demand sessions to address user knowledge gaps.

Data Management Services

• Manage foundational data (Product, Family, Variant, Packaging) in accordance with standards.
• Ensure data quality using KPIs; define and implement corrective/preventive actions.
• Handle large data uploads/extractions, metadata tagging, and validation tasks.
• Support system migration projects via data cleansing and quality plans.
• Maintain consistent naming conventions and taxonomy protocols.

Continuous Improvement

• Deliver quarterly updates showcasing measurable improvements and user efficiency gains.

About You - Skills & Experience Required

We're looking for a motivated individual with a strong background in regulatory systems and Veeva Vault RIMS , preferably in the pharmaceutical, CRO, or CMO sectors.

Required Experience:

• Around 10 years of experience in regulatory information or data systems management
• Proven expertise with Veeva Vault RIMS (or similar life sciences platforms)

Qualifications:

• Bachelor's degree in Life Sciences, Computer Science, IT, or related field
• Veeva certifications (preferred but not mandatory)
  

Technical Skills:

• Strong knowledge of Veeva Vault platform , including configuration, support, and administration
• Proficiency in MS Word, Excel, PowerPoint, Outlook, Project
• Familiarity with SaaS/cloud platforms and basic software validation/testing
• Understanding of GxP , product lifecycle management, and compliance frameworks
• Ability to manage, troubleshoot, and resolve platform or data-related issues

Soft Skills:

• Excellent communication skills with a collaborative, cross-functional mindset
• Strong stakeholder management and problem-solving ability
• Attention to detail and methodical approach to data, documentation, and deadlines
• Self-starter who thrives in dynamic, fast-paced environments

What We Offer

• Competitive salary + performance-based bonus
• Pension Scheme
• Health & wellbeing programs
• Paid holidays & generous leave policy
• Learning & development opportunities
• Inclusive and supportive work culture
• Hybrid working model (3 office days, 2 remote)

By applying for this role, your details will be sent to Ortolan People, who are engaged to provide recruitment support in processing applications. We will endeavour to respond to all applicants within three working days. Occasionally for roles with a very high volume of applicants, this may not be possible.

By applying for this role, your details will be sent to Ortolan People, who are engaged to provide recruitment support in processing applications. We will endeavour to respond to all applicants within three working days. Occasionally for roles with a very high volume of applicants, this may not be possible.