you have property management expertise and are looking to apply your skills to a management role? Are you familiar with leases, budgeting, compliance and major works? Are you ready to elevate your property management career? My client is seeking a passionate and dynamic Head of Estates to lead their team in Frimley, Surrey.

Our client is a leading residential estate management company, who manage an excess of
150 exclusive and beautifully landscaped developments sited predominantly across the Southern half of England.

As a key member of the Senior Management Team, you'll have the opportunity to shape the future of estate management, driving innovation and excellence in every aspect of our operations. You will support the Director of Assets & Compliance and ensure all operational plans and business strategy are achieved.

In this role, you will lead a team of 8 Area Managers, providing support and guidance to ensure delivery of outstanding service to customers. Your strong leadership skills, property knowledge and ability to observe trends will be crucial in promoting collaboration and continuous improvement across the organisation.

Responsibilities

• Create an environment of continuous improvement within your team, regularly reviewing and seeking ways to enhance procedures which will deliver increased customer satisfaction, income generation or improved cost effectiveness
• To act as a role model and live the 'company’s values/framework to develop and maintain a high performing team.

• Rigorously measure, monitor and review estate performance to ensure full compliance with health and safety statutory requirements, financial regulations, consultation requirements and internal policies and procedures.
• Robustly and positively monitor and review team performance on key indicators including financial output such as performance against budgets and service charge payments.
• Plan, control and authorise expenditure to ensure value for money is achieved for customers and leaseholders. Identifying opportunities to achieve cost efficiencies through effective estate management strategy, contractor selection and contract negotiation.
• Review all draft budgets and accounts, providing feedback and making amendments as necessary, thereby supporting the delivery of accurate and professional documents.
• Provide assistance, advice, information and guidance on housing and lease matters, recognising when appropriate to involve experts

The ideal candidate will have a minimum of 5 years’ experience of leading high performance teams, strong knowledge of leasehold housing practices and principles and excellent stakeholder management experience.

Whilst we would love to be able to respond to every application we receive, it is not always possible. If you have not heard from us within 7 working days, please assume that your application has not been successful on this occasion.