Senior Business Support Administrator
Location: East Grinstead
Salary: £28,000 - £33,000
Full Time | Permanent

The Role
Gold Group are a highly successful recruitment agency based in East Grinstead, West Sussex established in 2000 we partner with leading organisations across engineering, technology, construction, life sciences and defence. As an Employee-Owned Trust (EOT) our people are the heart beat of the business.
We're looking for a highly organised, proactive, and personable Senior Business Support Administrator to become the operational heartbeat of our growing recruitment business.

You'll be at the center of everything that keeps the business moving - supporting consultants, managing contractor compliance, producing contracts, coordinating operational projects, improving systems, and helping us embrace new technologies including AI.

Senior Business Support Administrator duties include

• Contractor & Compliance Management
• Producing contractor contracts and onboarding documentation
• Preparing and managing Umbrella Terms of Business and client agreements
• Maintaining contractor records and compliance files
• Chasing clients, contractors and suppliers for documentation
• Supporting audits, compliance activities and quality processes
• Lead and co-ordinate on ISO audits
• Attend Senior Management meetings
• Ensuring all records are accurate, compliant and up to date
• Supporting the recruitment team with administration and operational processes
• Producing reports, KPI dashboards and management information
• Managing CRM, job board and system administration
• Coordinating business projects, process improvements and system upgrades
• Supporting tenders, commercial documentation and client requirements
• Organising team events, incentives and internal communications
• Liaising with our IT MSP with any IT issues and setting up new starters
• Helping us improve processes through automation and AI tools
• Stock check of office equipment and order as and when required

Experience required

• Previous experience in either Sales Support, or Office Administrator or HR or Compliance Administrator or Office Co-ordinator or Business Executive or Customer Service
• Experience producing contracts and business documentation
• Strong administration and organisational skills
• Excellent Microsoft Office skills
• Experience with CRM systems and databases
• Understanding compliance processes and contractor administration would be highly advantageous
• Knowledge of ISO beneficial

If you enjoy working as part of a team in a fast paced environment then please do give me a call to discuss further

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.