Job Title: Maintenance Operative
Location: Bowburn, DH6
Looking for a career where your ambition meets real opportunity?
Join Persimmon Homes as a Maintenance Operative
and step into a role where your success is celebrated, your growth supported, and your work truly matters.
Why Persimmon Homes?
At Persimmon, we don't just build homes — we build careers. When you join us as a Maintenance Operative, you'll benefit from:
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Competitive salary
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5* housebuilder -
Be part of a company that consistently delivers quality homes and outstanding customer satisfaction
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Life Cover & Contributory Pension
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Employee Benefits Platform
– giving you access to high-street discounts, wellbeing support, and more
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Committed to
diversity, inclusion, and empowering your development
What is the role?
The purpose of the role is to provide a variety of high-quality remedial and maintenance works for customers in their new homes, providing maintaining high standards of customer experience.
Primary Responsibilities
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Manage and prioritise workloads in order to complete high-quality remedial works in a timely manner and in accordance with set SLA's.
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Provide quality remedial works, ensuring compliance under the Persimmon Pledge and Customer Care Policies and Procedures.
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Minimise costs associated with remedial works and adhere to the sign-off and cost recording policies, identify all contra-charging opportunities.
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Complete all required online reporting via the Operative App, facilitating accurate record keeping of defect resolution and root cause analysis.
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Liaise with and monitor subcontractors where appropriate, to complete inspections of reported defects, providing full details of agreed works to both the customer and the Customer Care Co-ordinators.
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Comply with responsibilities as defined in the Group's HS&E Policy and ensure compliance throughout team
What experience do I need?
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Ability to be competent in all aspects of homeowner maintenance, including maintenance of machines and tools
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Painting and Joinery experience is required
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PASMA certificate is advantageous
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Excellent customer service skills
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Conversant with Microsoft Office
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Current CSCS Card (Construction Skills Certification Scheme)
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First Aid qualification would be advantageous
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Full UK Driving Licence is required
Before submitting your application, please take a moment to review our privacy policy, which is available on our corporate website, which will detail how we will process your personal data.