Metering Technician

• Location: Dereham and surrounding area
• Salary: £29,837 Per Annum
• Job Type: 6-month contract, Full-time
• Working Hours: 37 hours per week, Flexi hours between 6:30 to 20:00 Monday to Friday and 08:00 to 14:00 on Saturdays

Join us as a Metering Technician and embark on a career that offers flexibility and autonomy, coupled with the support of a well-established organisation. If you enjoy working outdoors in all weather conditions and possess excellent customer service skills, this role is perfect for you. Manage your own workload and interact directly with customers, providing top-notch service and representing one of the UK's leading water providers.

Day-to-Day Responsibilities:

• Act as the customer’s champion, handling meter reading queries, planned readings, and boundary box meter exchanges within service levels to maintain quality and customer satisfaction.
• Complete meter reading operations accurately, maintain records, and ensure maximum efficiency and productivity.
• Conduct non-routine reading and income-related operations such as flow tests, lid replacements, void inspections, and address confirmations.
• Perform meter exchange operations efficiently, manage inventory, and ensure compliance with regulations.
• Ensure all work complies with health and safety regulations, providing excellent service to both internal and external customers.
• Identify and report maintenance needs, meter exchanges, and potential leaks, liaising with customers as needed.

Required Skills & Qualifications:

• Proximity to Dereham and surrounding villages (within 30 minutes ideally).
• Strong customer service orientation and professional demeanour.
• Ability to perform physically demanding tasks, walking 3 to 8 miles per day.
• Proficiency with handheld computers for work tasks.
• Flexibility to work early mornings and late evenings.

Benefits:

• Personal private health care.
• Generous double match pension scheme (contribute 7%, receive a total of 21%).
• 24-hour Virtual GP service for you and your household.
• 26 days annual leave, increasing with length of service, plus the option to buy more.
• Life assurance and personal accident cover.
• Family-friendly policies including full pay for maternity/adoption leave and paid paternity/partner leave.
• Bonus scheme and flexible benefits to support your wellbeing and lifestyle.

To apply for the Metering Technician position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.