Transport & Operations Coordinator

Location: Bury St Edmunds

Hours: Full-time, 42.5 hours per week, 8.00am – 5.30pm

Contract: Permanent

The Role

We are looking for an organised and proactive Transport & Operations Coordinator to join a busy operational environment.

This varied role will be responsible for coordinating day-to-day transport planning, production scheduling and goods inwards/outwards , helping to ensure customer orders are planned, produced and delivered efficiently and on time.

Working closely with operations, production, warehouse, procurement, customers, suppliers and transport providers, you will play a key role in keeping the operation running smoothly.

This would suit someone with experience in transport, logistics, manufacturing or operational coordination who enjoys a varied role and is confident managing multiple priorities in a fast-paced environment.

Key Responsibilities

Transport Planning

• Coordinate and schedule daily transport operations, including deliveries and collections.
• Develop efficient delivery routes and vehicle schedules, considering customer requirements, driver availability, vehicle capacity and compliance.
• Liaise with drivers, customers, suppliers and third-party logistics providers.
• Monitor transport performance and respond proactively to delays, route changes and operational issues.
• Communicate delivery instructions, customer requirements and site restrictions to drivers and subcontract hauliers.
• Coordinate transport requirements with production schedules to ensure delivery commitments are met.
• Maintain accurate transport documentation.

Production Planning

• Assist with planning and coordinating production schedules to meet customer demand.
• Work closely with Production, Warehouse and Procurement teams to ensure materials, labour and equipment are available.
• Update production schedules in response to customer priorities, capacity and delivery requirements.
• Monitor production progress and make schedule adjustments where required.
• Review production capacity, lead times and workflows to identify opportunities for improved efficiency.
• Maintain accurate production records and communicate schedule changes across relevant departments.
• Ensure production documentation is completed accurately and on time.

Goods Inwards & Outwards

• Oversee the receipt, inspection and recording of incoming goods.
• Check deliveries against purchase orders and identify shortages, damages or discrepancies.
• Coordinate stock storage and movement within the warehouse.
• Manage the picking, packing and dispatch of outgoing goods.
• Maintain inventory accuracy through stock checks, system updates and reconciliation.
• Ensure goods movements comply with relevant procedures, health and safety requirements and quality standards.
• Ensure delivery documentation accurately reflects goods dispatched.
• Liaise with Procurement regarding material availability and delivery schedules.
• Coordinate stock transfers and support stock control activities.

Customer Service & Operations

• Keep customers informed regarding production progress, delivery schedules and operational changes.
• Respond promptly to transport and operational enquiries.
• Resolve routine issues professionally and efficiently.
• Build strong working relationships with customers, suppliers, subcontractors and internal teams.
• Support continuous improvement across transport, production and operational processes.

About You

We are looking for someone with:

• Previous experience within transport planning, logistics, manufacturing or operational coordination.
• Excellent organisational and planning skills.
• Strong communication and interpersonal skills.
• The ability to manage multiple priorities and work effectively under pressure.
• Good IT skills, including Microsoft Office.
• Excellent attention to detail and a high level of accuracy.
• A customer-focused approach.
• Strong problem-solving and decision-making skills.
• The ability to build effective relationships across different departments.
• A proactive and adaptable approach to changing operational requirements.

Desirable Experience

Experience in any of the following would be advantageous:

• Manufacturing
• Construction
• Reinforcement steel or a similar industrial environment
• Production planning
• Stock control and warehouse operations
• Transport legislation and driver hours

What We're Looking For

You'll be a highly organised and practical individual who enjoys coordinating people, processes and information to keep operations running efficiently.

You'll need to be a confident communicator, comfortable working across multiple departments and able to make decisions quickly when priorities change.

A strong team-focused, customer-focused and continuous improvement mindset will be key to success in this role.

If you're looking for a varied opportunity where transport, production and operations come together, we'd love to hear from you.