• Job Type: Full-time – temp till start of October 2024
• Location: Buntingford SG9
• Salary: £12 per hour PAYE or £14.64 Umbrella

We are seeking a proactive and dedicated Residential Support Officer to oversee the safety, security, and maintenance of a residential property. This role is ideal for someone with a background in facilities management OR Front of House / Concierge.

Day to Day of the role:

• Serve as the first point of contact for residents
• Coordinate with contractors for repairs, maintenance, and servicing of communal areas and equipment.
• Address and resolve complaints related to communal areas and facilities.
• Conduct health and safety inspections, documenting outcomes and ensuring compliance with policies and legislation.

Required Skills & Qualifications:

• Exceptional customer service skills.
• Self-motivated with the ability to prioritise tasks and adapt to residents’ needs.
• Strong communication skills, both oral and written, with the ability to engage with diverse audiences.
• Experience working with older people or the general public in a service-based role is desirable.
• Excellent administrative and organisational skills.

If you are interested in this role and feel you have the relevant experience please apply and submit your CV for review!