• Job Type: Full-time – temp till start of October 2024
• Location: Buntingford SG9
• Salary: £12 per hour PAYE or £14.64 Umbrella

We are seeking a proactive and dedicated Residential Front of House to oversee the safety, security, and maintenance of a residential property. This role is ideal for someone with a background in Facilites or Front of House.

Day to Day of the role:

• Act as a key-holder, ensuring the security of communal areas and facilities.
• Serve as the first point of contact for residents, contractors, and visitors, managing access to the building.
• Coordinate with contractors for repairs, maintenance, and servicing of communal areas and equipment.
• Manage and monitor the property’s laundry facilities and communal spaces.
• Address and resolve complaints related to communal areas and facilities.
• Conduct regular building inspections to identify and address repair, maintenance, and security issues.
• Perform water testing and emergency equipment checks in communal areas, adhering to health and safety standards.
• Coordinate with contractors for fire risk assessment actions and building access.
• Conduct health and safety inspections, documenting outcomes and ensuring compliance with policies and legislation.
• Provide cover for other team members as required and manage out-of-hours emergencies.

Required Skills & Qualifications:

• Exceptional customer service skills.
• Self-motivated with the ability to prioritise tasks and adapt to residents’ needs.
• Strong communication skills, both oral and written, with the ability to engage with diverse audiences.
• Experience working with older people or the general public in a service-based role is desirable.
• Excellent administrative and organisational skills.

To apply for this role please submit your fully updated CV