Commercial Operations Team Leader

Bedford

£35 - £40k

We are supporting an established B2B organisation with the
appointment of a Commercial Operations Team Leader.

This is a hands-on leadership position combining people
management, customer support, commercial coordination and the
delivery of technically led customer requirements.

The successful person will already have experience managing
direct reports and will be comfortable taking responsibility for
the performance, workload and development of a small team.

Key Responsibilities for a Commercial Operations Team Leader:

· Allocating workloads and managing team priorities

· Supporting the preparation of customer pricing and
commercial proposals

· Coordinating customer requirements from initial enquiry
through to completion

· Working with product information, specifications and
technical documentation

· Reviewing more complex customer requirements and helping
the team identify appropriate solutions

· Liaising with customers and key internal departments

· Ensuring orders, pricing information and project details
are processed accurately

· Coaching team members and addressing development
requirements

· Maintaining accurate information within internal business
systems

· Identifying opportunities to improve processes and
customer experience

Key Skills for a Commercial Operations Team Leader:

· Experience within a manufacturing, engineering,
construction or similarly technical environment would be
advantageous.

· comfortable dealing with customer requirements that
involve a combination of pricing, product information,
specifications, drawings or other technical documentation.

· Commercial operations

· Customer account management

· Sales or project coordination

· Estimating or pricing

· Technical customer service

· Product-led B2B environments

If this above sounds like something you could get stuck into,
please feel free to apply today!