We are actively seeking a highly analytical and data-driven Commercial Category Manager to join us in this brand new role.

Taking ownership of the commercial performance of assigned product categories, you will be responsible for sales pricing, margin management, and range optimisation across The Underfloor Heating Store. Working closely alongside the Technical Category Management team, this is a hands-on role where you will scale and grow the business by reviewing our sales mix and translating commercial insight into clear, data-driven actions.

• Own and manage product selling prices, ensuring they remain commercially competitive while achieving required margin targets.
• Analyse product and category sales data to identify trends, risks, underperforming products, and growth opportunities.
• Monitor gross margin performance across different sales channels and recommend corrective actions to improve overall profitability.
• Evaluate the effectiveness of promotions, discounts, and commercial activity to inform future targeted campaigns.
• Track competitor pricing, product ranges, and market positioning within the heating and wider home-improvement sectors.
• Collaborate cross-functionally with Sales, Marketing, Finance, and Purchasing to deliver prioritised commercial plans.

This is a on-site role based in the Basildon office.

• You possess proven experience in category management, commercial management, pricing, or a related analytical role.
• You have advanced Excel skills and a demonstrable ability to turn complex data into clear, practical commercial recommendations.
• You bring a strong understanding of revenue, gross margin, average selling price, and product mix.
• You are commercially curious, proactive, and confident in presenting evidence-based plans to senior management.
• Experience in the plumbing, heating, or construction products industry is preferred but not essential.

The Underfloor Heating Store is a market-leading online retailer of electric and water underfloor heating systems and associated products direct to consumers. Our huge range of underfloor heating products means there's something for every project and every budget. As part of the Highbourne Group which proudly consists of City Plumbing, PTS, DHS, NSS, The Underfloor Heating Store, Plumbnation and Plumbworld, we're proud of our reputation for selling quality products to both trade and retail customers and we're super excited about our future! We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.