Branch Administrator

Aldridge Area | £26,000 + Quarterly Bonus | Temp to Perm position

Are you an organised administrator who thrives in a busy environment and enjoys working with customers?

We're recruiting for a Branch Administrator to join a well-established business supporting the construction and equipment hire sector. This is an excellent opportunity to become part of a friendly, supportive team where you'll play a vital role in coordinating customer orders, deliveries, equipment hires and branch administration. The company is open to candidates with administration, customer service, hire desk or coordination experience and is willing to provide training to the right person.

What you'll be doing

• Managing customer enquiries via phone and email
• Coordinating equipment hires, deliveries and returns
• Processing orders, quotations, delivery notes and credit notes
• Liaising with customers, sales representatives and internal teams
• Updating branch systems accurately and efficiently
• Monitoring shared inboxes and ensuring customer requests are actioned promptly
• Supporting the day-to-day operation of a busy branch office

• Assisting with stock and equipment administration.

What we're looking for

• Previous administration, customer service, coordination or hire desk experience
• Strong organisational skills and attention to detail
• Excellent communication skills and a positive approach to customers
• Ability to prioritise workload and work under pressure
• Good IT skills, including confidence using office systems
• A willingness to learn and develop within the role

• Stable work history and a team-focused attitude

What's on offer?

• Competitive salary of circa £26,000-£27,000 p/a (dependent on experience)

• Quarterly bonus scheme
• 25 days holiday plus bank holidays
• Christmas shutdown period
• Supportive and welcoming team environment
• Full training provided

• Long-term career opportunity with an established business

Working Hours

Monday to Thursday: 8:00am - 5:00pm
Friday: 8:00am - 4:30pm

If you're a proactive administrator who enjoys building customer relationships and keeping operations running smoothly, we'd love to hear from you.